Privacy Policy


1. Privacy Statement

Kroma Entertainment Inc. (the “Company” or “Kroma Entertainment”) is committed to protecting and respecting the privacy of your personal data which you may provide to us on this website (the “Site”) as we are conscious of our responsibilities as the data controller under Republic Act No. 10173 or the Data Privacy Act of 2012. This Privacy Statement has been made available to better serve any data subject who avails the services of the Company. This Privacy Statement is made to inform the data subjects how the Company collects, uses, shares, retains, and deletes personal information collected by the Company or submitted by the users to the Company through this Site. The terms of this Privacy Statement apply to all users of the Site.

2. Collection of Personal Data

The Company collects your personal data you provide when you register or create your account with us, attend or participate in any of its events, purchase tickets to any of its events, respond to surveys, or contact customer support. The Company may collect the following personal information you may provide to us when you create an account with us or purchase a ticket:
Email Address
Contact Number

3. Use and Processing of Personal Data

Kroma Entertainment may use and process your personal data collected through the Site to be utilized for documentation and processing purposes with the Company and its affiliates pursuant to Data Sharing Agreement executed in accordance with Data Privacy Act of 2012. The collected data will also be used when you avail the ticketing or other related services of the Company and/or to participate in the events, or any other similar activities provided by the Company, including the processing of your personal information for discounts, promos, sales, advertisements, marketing activities, and marketing communications by the Company.

The Company may not use or process your personal data for purposes other than the ones listed above and not contrary to law, public moral, or public policy.

4. Sharing of Personal Data

Kroma Entertainment may share personal data collected between and among the affiliates and entities comprising the same to enable them to provide you personalized services. The Company may also share the collected personal data with vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on behalf of Kroma Entertainment. When necessary, data processing agreements will be executed between the Company and vendors, consultants, marketing partners, and other service providers. The Company may also share information to relevant government agencies as provided by law.


5. Storage and Protection of Personal Data

The Company has in place policies and procedures which intend to protect personal data which it has collected, used, and processed. These include securing any documents containing personal data and requiring the execution of non-disclosure agreements by its employees, consultants, vendors, suppliers, contractors, and among others.

The Company’s website is regularly scanned to check for vulnerabilities in the Site in order to make your visit as safe as possible. The collected personal data is contained in a secured network and is only accessible only by a limited number of authorized personnel and are required to keep the personal data. Also, all collected sensitive personal data if ever are encrypted.

The Company implements various security measures when a customer or user registers, places an order, submits, and accesses your personal data to maintain the safety of your privacy. While there will always be risk of unauthorized disclosure of personal data, the Company believes that the security measures in place are sufficient to prevent such occurrences. The Company is also committed to improving and updating such security measures in line with the commitment to comply with the Data Privacy Act of 2012.

6. Marketing

The Company will not sell your personal data to third parties for marketing purposes.

7. Access, Correction, and Opt-Out

As a data subject, you have the right to ask for a copy of your collected personal data, as well as have it corrected if there are disputes or corrections.

Also, everytime we send you an email for marketing purposes, the Company will give you an option to unsubscribe and have your personal data be deleted from our systems.

8. Retention and Deletion of Personal Data

The Company will retain your personal data for as long as necessary or for a period of five (5) years or for a maximum period allowed according to statutory requirements. When the personal data is no longer needed, the appropriate and authorized personnel will remove and delete from Kroma Entertainment's storage, including all copies made.

9. Rights of Customers under Data Privacy Act of 2012

As a data subject under the Data Privacy Act of 2012, you have the following rights that you can exercise:

a. You have the right to to be informed of the collection, usage, and processing of your personal data, the purpose for which they will be processed and among others;

b.You have the right to object to the processing of your personal data. You, as a customer or user, will be given an option or opportunity to withhold your consent by not clicking the consent tickbox;

c. You have the right to have reasonable access to your personal data by notifying or sending an email request to our Data Privacy Office;

d.You have the right to correct or rectify any dispute or error with your personal data by submitting your request to the Data Privacy Office;

e. You have the right to suspend, withdraw, block, or remove your personal data in accordance with the requirements of the Data Privacy Act of 2012;

f. You have the right to obtain a copy of your data in an electronic manner;

g. You have the right to be indemnified if you incur any damages due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data; and

h. You have the right to file a complaint in case someone from the Company violated any of your data subject rights.

10. Changes to the Privacy Policy

The Company may change this Privacy Policy whenever it deems fit. If the Company makes any significant changes in the collection, use, process, protection, and retention of personal data, Kroma Entertainment will provide you notice through the Services or by email. It is by the Company that you periodically review the Privacy Policy in the Kroma Entertainment website for latest updates.

11. Contact Us
If there are any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact our Data Privacy Office with the following contact details:
Title/Designation: Data Protection Officer
Postal Address: 2/F Globe Telecom Plaza, Madison St. corner Pioneer St., Mandaluyong City 1552
Email Address:

12. Consent
The Company will secure your consent first prior to the collection and processing of personal data, or as soon as practicable in order to ensure the continuation of our Services. If you are below the age of 18, the Company will require you to get consent from your parents or legal guardians in order to use any of the Services of the Company.